Very sorry to hear that you are experiencing problems with the payment.
Please check if an error message is shown on your screen. To resolve the issue we suggest you try payment again a little later or try using a different payment method.
We generally recommend you using a PC/laptop with the latest version of Google Chrome, Mozilla Firefox or Internet Explorer for the best experiences.
If you the issue is not resolved, then please contact our Customer Service. They will be happy to assist you.