We are sorry to hear that you experience problems with placing an order. This can have several causes.
Can you not add a product to your shopping cart? Please check if the required fields for Form, Dosage and Pack size are selected (when selected, the fields are green) and check if you have to select a specific consultation before the button for 'Add to shopping cart' becomes active.
My dosage/quantity is not listed. This can be caused by a temporary out of stock of your specifically desired variant.
Still getting an error or do you have any other issues with placing an order? Please contact our Customer Service. They gladly assist you further.